[San Diego, CA] Our retail clothing business deals with tens of thousands of units, but we don’t have a high-tech inventory system to keep track of everything. Our cash registers are outdated digital POSPOS (Piece Of Shit Point Of Sale) systems that only log daily sales and refunds—they don’t record cancellations, which makes it easy for someone to manipulate transactions without a trace.

I started investigating after someone hinted that during the Christmas season, that that manager had canceled a large $3,000+ order and let it walk out the door, suspecting he pocketed the cash. Unfortunately, that tip came too late because our cameras rewrite over old footage after a certain period. Still, I decided to take a closer look, and what I found is alarming. I’ve caught him on camera canceling transactions after customers either decline receipts or when he’s dealing with regulars that he gives unauthorized discounts to. Instead of completing the sale on the register, he just voids it and doesn’t give the customer a receipt. Later, when no one is watching, he either moves to a spot when he cashes out the registers where the cameras can’t fully see him or goes to the office, where I’ve placed a hidden Ring camera, and takes cash from the drawer.

The cash drawer is supposed to be used for exchanging large bills, like breaking $100s into smaller denominations, which means that when he pockets the money, everything still appears balanced on paper. But in reality, he’s skimming cash straight from the store. In just one week of surveillance, I’ve documented over $1,000 worth of canceled sales. While I can’t see the exact amount of cash he’s pocketing due to the low quality of the cameras, the pattern is clear. His actions are consistent, and given what I’ve uncovered so far, this isn’t an isolated incident—it’s highly likely that we’ve already been embezzled out of more than $10,000.

I don’t want to let this go. The evidence is mounting, and with felony-level theft in play, something needs to be done.

I wrote this in ChatGPT because my thoughts are jumbled on this matter. Has anyone gone about this? I want him to be prosecuted to the max, but I’m wary about missing something. .. anyone ever been through this?