I run a small creative agency (10 people — designers, editors, project managers). We’re finally getting steady clients and bigger projects, but our internal systems are falling apart and I’m spending way too much time fixing tech instead of growing the business.

Here’s the chaos:

* Files are scattered across Google Drive, Dropbox, and random laptops

* Two employees worked on different versions of the same client file because nothing syncs properly

*Wi-Fi crashes during client meetings or presentations

* No proper backup, everything lives on personal laptops or in “Final_Final_2.psd” folders

* Had a phishing email last week and almost lost access to our email accounts

* Somehow, I became the “IT guy” just because I’m the owner and know how to restart routers

We’re not big enough for a full IT department yet. But this is costing us time and stressing me out.

What did you do when your company outgrew DIY tech? Hire someone part-time? Outsource? Ignore it and pray nothing breaks?