I run a skincare business and decided to outsource the PR/Marketing to a reputable PR firm that has well known clients. Its been 5 months and I haven’t received any of the deliverables and the lady who runs the company doesn’t communicate with me properly. The only time she has been responsive is when she needs her invoice being paid. I’m pulling my hair out now because nothing she promised has come to fruition and I just feel like I’ve been scammed.