​Stepped into my family’s small business and in over my head

I don’t know where to begin. My family has always had a very small construction business since when I was very young. It’s always been up and down and my father works 24/7 as the owner. Sometimes they’re extremely profitable and sometimes it’s a month away from closing up.

When my kids were old enough to go to school I was asked to step into the roll of office management. I’ve worked for him off and on so I know the business, but my degree and work experience is not in an office setting. I am the only one handling the office. Reception, bill paying, payroll, estimates, etc. We have less than 6 employees so it’s not that bad.

The issue is we’re not doing well financially since I took over. I was not told the person in the office before me literally ran every aspect of the company and I feel like I’m very under qualified and in over my head. I’m a quick study but have no where to learn. My father, who I thought was running everything, apparently didn’t know half of what was going on and was not involved with the day to day like I was lead to believe.

I know this is way above anyones reddit pay grade, but can anyone point me to some resources for construction businesses. The whole company is so disorganized and in need of a good restructure. I know it can be profitable, I’ve done and seen the numbers. The company has a great reputation, wonderful quality and my father is an amazing salesman but I feel like the chaos and disorganization is preventing it from being streamline.

Any advice would be greatly appreciated.

submitted by /u/-ManipulatedLiving-
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