I admit a good portion could be put on me as I was not very strict on the contract for them to sign that I normally have all clients do. We started our small photobooth business this year and so far, we haven’t had many issues.

I’m unsure of how much weight a contract holds when we aren’t a fully registered business yet. However, I understand my mistake in not making her sign it. That said.. a customer (who is an event coordinator) was throwing her daughter’s wedding reception. To spare the details, she had explicitly stated she would pay us cash on the day. But when I got there, she mentioned she will have to e transfer myself and everyone else. We tore down the same night and we still didn’t receive payment. I gave her the benefit of the doubt since it was her daughter’s wedding. The next day (yesterday) she had been leaving me on read and saying she will pay me in a moment. We waited and still nothing. She messaged me at about 2:10 am this morning claiming shes having issues with her bank and will need to send the money tomorrow.

She thanked me for our service and keeps trying to reassure me that she will send the money. I don’t have a good feeling about this and I want to know what a good next step would be in case she doesn’t end up paying.