My husband owns a small business. It is a service business, exterior cleaning in the south in America. People often neglect to pay after services are completed. We have unpaid invoices from the beginning of this year. It’s not even that people pay late anymore, it’s that they flat out do not pay.

For residential bills, a bill of $150-$500 does not seem worth the hassle of trying to send it to collections. But in total, when so many people refuse to pay after service, it adds up to be a lot. Any advice?

Thank you.

Edit: lots of great advice on here, thank you! $100,000 in unpaid invoices is obviously a huge issue, that’s why I am getting to work on this. My husband’s business is growing pretty rapidly, so I think a big problem is not having anyone (but himself) working behind the computer for scheduling, finances, etc. Currently, he wears a lot of hats and is stretched really thin. So following up on unpaid invoices isn’t really at the top of his list. Poor guy works from the minute he wakes up to the minute he goes to sleep.