I’m building a software as a service product for customer service the past month. Started a month and a half ago building my MVP and bringing onboard early users to use for free to gather feedback, validate idea, squash bugs, and get testimonials. These are all e-commerce sites.
Not sharing the name of my company because I’m not trying to promote it here, just wanted to share a highlight
Today, my first user demanded i take his payment because he saw 30% more sales and significantly fewer customer emails due to my tool. And he said I need to take the money to continue to motivate me to build it out. He subscribed to my annual plan so I got his payment for the year
Through sharing this testimony on social media, I got a second customer paying for a monthly subscription
It’s not a super high amount from either customers (I intentionally priced my tool not that high) but my god, I am over the fucking moon when I got the two payments. I kept staring at my Stripe account that two people paid for something I built
I don’t really have anywhere else to share it (most of my friends aren’t doing their own startups) so I thought I’d share it here.
I’m doing the company alone as I’m trying to keep it as lean as possible, so I don’t really have anyone to bounce ideas off of or even motivate me. I actually wasn’t even sure someone would want to pay to use it. But two people today paid me their own hard earned money because they loved it so much
I’m so fucking happy right now and I feel even more motivated to make both future and existing customers more successful
MVPs work. Talking to customers work. Providing good customer service works.
submitted by /u/WhosAfraidOf_138
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